| Obtaining and managing on-call quotas
- Reserving and managing room quotas in hotels of various categories (not only in the City of Basel but also in the Northwestern Switzerland region and in neighbouring areas of France and Germany.
- Creating a room reservation form on the congress website and/or an online booking link.
- Processing reservation queries (via internet, telephone or fax) within 48 hours.
- Sending reservation confirmations to event participants and processing requests to change and cancel bookings.